成人表達的方式，主要是靠著說話溝通，但小孩的語言能力還未成熟發展，他們不能單靠說話來表達其內心世界，但透過遊戲，借助玩具，他們往往可把一些內心感情流露出來。
袁志文博士的最新著作，詳細教導遊戲治療師必要熟悉的說話，非常實用。
遊戲治療師：你們要熟練的金句
1. Order Processing
Orders are typically processed within 14 business days after payment confirmation.
2. Shipping Costs
Shipping costs are calculated based on your order's weight, size, and destination. You can view the shipping cost at checkout before finalizing your purchase.
3. Payment of Shipping Fees
We operate on a "Cash on Delivery" (COD) system for shipping fees. This means that you will pay the shipping fee directly to the delivery person upon the arrival of your order. Please have the exact amount ready to facilitate a smooth transaction.
4. Shipping Delays
While we strive to meet our estimated delivery times, please understand that shipping delays may occur due to unforeseen circumstances such as weather, carrier issues, or peak holiday seasons. We appreciate your patience and understanding in such cases.
5. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
6. Shipping Damage or Loss
If your order arrives damaged or is lost during transit, please contact us immediately. We will work with you to resolve the issue and, if necessary, file a claim with the shipping carrier.
7. Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact PCPT for assistance.
